Architect practices require some of the most robust printing requirements, with printed document forming a major part of the planning and project management process. From hardware sizeable enough to create large format documents to systems vigorous enough to cope with high printing volumes, this sector demands detail, structure and stability.
Poor printing infrastructure creates daily challenges for architectural firms, and for one of the UK’s leading independent architectural companies the issues are no different. Boasting a £35million turnover, over 250 employees and 12 offices across the UK, this practice is home to a collaborative, passionate team who provide a full service to clients, from planning and design through to delivery. This all-encompassing package demands robust, structured systems to ensure that all document management is as streamlined and efficient as possible.
The firm was looking for help to alleviate many of the difficulties it faced with its current supplier. Fundamental issues included the high costs incurred from the existing setup, as well as fragmented systems, poor support and very little structure. The problems boiled down quite simply into the fact that the company was paying a lot of money for a very basic, inadequate service.
We began by auditing the company’s head office ahead of its move to a more open plan environment. The key priorities were to reduce help desk calls, cut costs and improve efficiency. With this in mind we created a structured, tailored set of systems that worked across multiple offices, creating a setup comprising of just one manufacturer and utilising Follow Me print services.
What the client says:
“Having been highly recommended to us by a third party, we chose Managed Print Partners because they were independent consultants who took into account every part of our business – and didn’t just try and sell us one brand of hardware. MPP produced a cohesive, balanced deployment plan that suited our new working environment and even incorporated our tracking and billing software.”
“The biggest impact the new systems have had on our business is the incredible cost reduction. Our costs have reduced by £100,000 p/a – so we are now paying 40% less for 42 devices, including consumables, compared to the amount we were paying our last supplier for just 11. What’s more, the printer-related calls to our help desk are now almost non-existent, which makes the whole system much more efficient. Managed Print Partners also provides invaluable ongoing support and advice. Knowing we can just pick up the phone and get a response straight away means we can focus on other areas of the business.”
More information and client references are available on request.