Do you find that poor printing infrastructure creates daily challenges for your business including substantial costs, lack of document security, potential GDPR risks and an unnecessary burden on your IT department? For one of the UK’s leading independent architectural companies the issue was no different.
Boasting a £35million turnover, over 200 employees and 10 offices across the UK, this company demanded a robust, structured system to ensure that all document management is as streamlined and efficient as possible.
Our client was looking for help to alleviate many of the difficulties it faced with its current supplier. Fundamental issues included:
The problem boiled down quite simply into the fact that our client was paying a lot of money for a very basic, inadequate service. Do any of the above sound familiar?
We began by auditing the company’s head office. The key priorities of the solution design were to:
MPP manage all our client’s printer requirements, including trouble shooting and monitoring and automatic replenishment of consumables.
We have reduced our client’s costs by 40%.
The next phase of our project is in the introduction of a rules based secure print solution to improve security and provide further efficiencies.
With the introduction of the above rules-based software, we know from experience that this will ensure ongoing reductions in our client’s print volumes.
With the above priorities in mind we created a structured, tailored solution that worked across multiple offices, and comprising of just one manufacturer.
“Having been highly recommended to us by a third party, we chose Managed Print Partners because they were independent consultants who took into account every part of our business – and didn’t just try and sell us one brand of hardware. MPP produced a cohesive, balanced deployment plan that suited our new working environment and even incorporated our tracking and billing software.
“The biggest impact the new systems have had on our business is the incredible cost reduction. Our costs have reduced by £100,000 p/a – we are now paying 40% less for 42 devices, including consumables, compared to the amount we were paying our last supplier for just 11.
What’s more, the printer-related calls to our help desk are now almost non-existent, which makes the whole system much more efficient. Managed Print Partners also provides invaluable ongoing support and advice. Knowing we can just pick up the phone and get a response straight away means we can focus on other areas of the business.”